FAQ - Wallet not syncing

Owned by Wesley
Last updated: Aug 26, 2019
2 min read

While updating or reinstalling the Wallet it may happen that the syncing process is stuck at a certain blockheight, or the Wallet is not progressing at all. There are two known solutions for this behavior.

Make sure to back-up your wallet first: How-to

Try a Wallet -resync using the building repair tools:

  • In the Wallet go to “Tools” → “Wallet Repair”

  • Select “Delete local Blockchain Folders”

This process will delete any non-crucial files and folders to be able to restore/re-sync once more from scratch.

If for some reason you still encounter issues of any form when synchronizing your Wallet. Then please follow these steps below:

  • Close the Wallet

  • Open the %appdata%/rpicoin folder (linux: ~/.rpicoin/ )

  • Delete all the files as shown in the screenshot

  • Start the Wallet and let is fully sync